Helpdesk

Helpdesk for Language Resources

We are happy to answer any questions on the technical or legal aspects related to the use, production, collection, processing, and sharing of language resources.

Please feel free to contact us through one of the following channels:

Telephone*	+33 970 440 522
Secretariat Support	+49 681 857 7552 85
Skype	ELRC Helpdesk
E-mail	help@lr-coordination.eu

*This number is associated to a web-conferencing desktop (Skype). All requests will be handled in English.

Web forum

From the Web forum, please click the button « +new question » to enter your question. Upon receipt, your question will be processed and answered within 24 hours (simple query) to 5 days (complex query).

All questions and answers relevant for other users will be compiled in a FAQ. At the moment, all questions and answers can be accessed from All questions

Frequently asked questions

Here are some sample questions we are frequently asked by language resource owners

Full list of FAQs

What is going to happen to the data we provide?

Provision of data: How? Why? What are our data used for?

What are Open Licences?

Managing and harvesting language data - why and how?

Why would we need eTranslation? We have human translators!

CEF AT, MT@EC and translation needs in the public administration

In some countries (e.g. in Germany), official documents are expressly excluded from copyright. Does this mean that they can be considered public domain also in countries that do not have such a limitation (e.g. in the UK)?

Managing and harvesting language data - why and how?

The texts that we need to translate are confidential. What happens to the texts that were submitted for translation? Do you keep them or are they deleted afterwards?

CEF AT, MT@EC and translation needs in the public administration

European Language Resource Coordination

Connecting Europe Facility

ELRC Data Protection Notice